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Heiko Voigt

CEO at SIT GmbH
 https://www.sit.de

Heiko is the founder and owner of Harbour Light Software Development Ltd. in Nova Scotia, Canada and SIT GmbH in Germany. His companies focus on Digital Experience projects and workflow integration projects for numerous customers in Europe, Canada and the US. Heiko works as JavaScript Full Stack Developer and SW-Architect and has been around the Domino Community for more than 30 years. He is also an HCL Ambassador from 2019 – 2024, OpenNTF Board Member and a core member of the Canadian Collaboration User Group (C3UG).

All Sessions by Heiko Voigt

  • Copenhagen


  • 09:50  - 10:10
    In the spring of this year (2025) we started with the first Beta Implementations of the new Domino IQ based features and functions at a company for packaged coach tours and river cruises in Germany. The company is one of the market leaders in this sector reselling packaged travel arrangements in the whole DACH Region. During the COVID season, the company went through rough times, almost going bankrupt with revenues coming to a total halt during the pandemic. During that time, layoffs had been necessary and a large amount of highly qualified speciallists lost their jobs and went into different professions. Fast forward to today - the market segement is booming and the company is grwoing rapdidly, so fast, that they are not able to find enough skilled personell to meet the growth. As a long term HCL Notes/Domino user, we sat down and came up with an idea, how Domino IQ could come to the rescue - let complex marketing and controlling tasks be automated using LLMs, RAG and MCP servers, allowing the customer to do a lot more with less - and meet their goals to regrow the business in a lot more efficient way than before. In this presentation, I will talk about the use cases and the business impact that using AI and Domino IQ had. Also, I will. give an overview of the technical implementation Join me on a customer journey through making productive use of AI and Domino IQ!
    Where
    Main Room

  • Stockholm


  • 09:50  - 10:10
    In the spring of this year (2025) we started with the first Beta Implementations of the new Domino IQ based features and functions at a company for packaged coach tours and river cruises in Germany. The company is one of the market leaders in this sector reselling packaged travel arrangements in the whole DACH Region. During the COVID season, the company went through rough times, almost going bankrupt with revenues coming to a total halt during the pandemic. During that time, layoffs had been necessary and a large amount of highly qualified speciallists lost their jobs and went into different professions. Fast forward to today - the market segement is booming and the company is grwoing rapdidly, so fast, that they are not able to find enough skilled personell to meet the growth. As a long term HCL Notes/Domino user, we sat down and came up with an idea, how Domino IQ could come to the rescue - let complex marketing and controlling tasks be automated using LLMs, RAG and MCP servers, allowing the customer to do a lot more with less - and meet their goals to regrow the business in a lot more efficient way than before. In this presentation, I will talk about the use cases and the business impact that using AI and Domino IQ had. Also, I will. give an overview of the technical implementation Join me on a customer journey through making productive use of AI and Domino IQ!
    Where
    Main Room



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Heiko Voigt