Janine Rumrich studied Customer Relationship Management at the Chemnitz University of Technology. Over the last years she worked in the IT Demand Management of KOMSA AG and the Online Marketing Department of Baselabs GmbH. There she has gained profound experience in Social Media and Collaboration Tools. Since 2018 Janine Rumrich works for make IT GmbH as IT Specialist Collaboration. Her biggest challenges are the introduction of IBM Connections and new methods of collaboration in her company.